Importance of feedback to Google rankings
Monday, September 15th, 2008An important part of ranking webpages comes not just from keywords and incoming links but from actual user feedback. Google collects user feedback on search quality in a two basic ways: counting clicks and observing on-site user behavior.
Search engines have long used click counts to improve search rankings and Google certainly wasn’t the first to employ click counts in its algorithm. The basic premise is this: using keywords and other factors, Google puts together a list of results for a particular keyword query. As users view these results, some links get clicked more often than others and over time those lower-ranking results that receive more clicks than higher-ranked results should move up. It’s simple for search engines like Google to track click counts since the action is taking place on their own website and click counts are a pretty good indicator of keyword result quality.
The second way Google gathers feedback to improve search rankings is through user behavior tracking. Now before you get nervous about Big Brother watching your every online move, it’s not as scary as it sounds. You see Google gives webmasters free tools to analyze aggregate visitor data (average # of page views, time on site, etc.) through Google Analytics and you can be sure that Google is looking at that data as well. Not only can Google see what is happening with visitors on its own site but in many cases Google can see what users are doing on other sites. So, for example, if a particular site sees a high bounce rate (visitors viewing a single page and leaving immediately) this could indicate a poor keyword query match. These days average bounce rates generally hover around 50% for most websites meaning there’s still a ton of improvement to be made in search results (put another way, one in two web queries sends users to the wrong page).
Consider the feedback you and your site visitors are giving to Google and how you can use the feedback loop to move your page listings to the top of keyword queries!
